Kitchen Crossing

Help

Support

Email [email protected]. Include your device model, its iOS or iPadOS version and, if you are testing, the build number shown in TestFlight. Screenshots help.

Playing

How do I move my chef?

Drag from your chef along the aisles you want to use. Alternatively, tap a station: your chef walks there and does the action shown. Drawing a new route replaces the previous one.

Can I tap instead of holding?

Yes. Switch holds to taps in Settings. With VoiceOver on, the game uses tap controls.

How do I replay the practice?

Open How to play and choose Practice controls. Practice is untimed and can be ended at any point.

A stage feels too hard.

Try Relaxed pace. It asks for fewer dishes and reaches the same ending. You can replay any stage you have unlocked.

How do I share a result?

After a clear, tap Share result. The app makes a card image on your device and opens the share sheet. You choose whether to send it and where, and you can edit the text first. Nothing is posted for you.

Playing together

How does co-op work?

Two to four players each run one chef on their own iPhone or iPad. Open Co-op to start or join a crew. Everyone needs the same version of Kitchen Crossing; older builds can’t join newer ones.

How do crew signals work?

During a co-op service, open the signal tray and pick a set phrase such as “On it!” or “Need a hand”. There is no free text or voice. Each signal shows for a few seconds, and there is a short wait between sends. To hide your crew’s signals, turn on Mute crew signals in the tray. The setting is remembered.

Someone can’t find or join my crew.

Check that everyone has the latest build and a working connection. For nearby play, keep the devices close together and allow local network access when asked. Then leave the crew and create a new one.

How do I remove my online co-op data?

Open online co-op and choose Delete online data. This removes your crew profile, sessions and memberships from our server. Unused profiles are also removed automatically after 30 days. See Privacy.

Progress and data

Is my progress saved?

Yes, on your device. It is not synced to other devices or to us. Deleting the app deletes your progress.

Do I need an account?

No. The campaign plays offline. Online co-op is optional.

How do I delete analytics data?

App play statistics are on by default when configured; you can turn them off in Settings. Previous opt-outs are preserved. Website analytics is off until you allow it. To ask us to delete events already sent, use Share analytics ID for a deletion request in the app’s Settings, or email us the ID from the website’s Privacy choices. Details are in Privacy.

Purchases

Is there anything to buy?

Not in the testing version. It has no in-app purchases, and all 80 stages can be played without paying. If a later version sells the full campaign, the app and App Store will show what it includes and the price before you buy.

How do I restore a purchase?

Only applies once a version offers the full campaign. Open Settings, choose Full campaign & restore, then Restore purchase. Use the Apple Account you bought with. If the purchase is waiting for approval, for example through Ask to Buy, the campaign opens on its own once it is approved.

What if a purchase is refunded?

Apple handles refunds. If a purchase is refunded or revoked, you can no longer host the kitchens it unlocked. Your saved progress stays, and so do any free kitchens and kitchens your progress had opened before the sale began. You can still join a friend’s crew.

Availability

Cooking, a little chaos, and a crew of up to four. For iPhone and iPad.